Starting with Arizona BHRFs and I/DD group homes
The home comes first.
The paperwork follows.
Porchlight documents the shift while your staff works it: notes, med pass, incidents, and state forms, done by clock-out.
Tap the house.
Somebody’s always up at 2am caring for a resident. This is the light we leave on for them.
A Tuesday evening, today.
The shift note lives in one system.
The MAR lives in another.
The incident form is a Microsoft Form somebody built years ago.
The handoff is a phone call on the drive home.
None of it talks to each other, and every silent gap is a citation waiting to happen. Porchlight puts the whole shift in one place.
On the phone, all shift
One evening at Saguaro House.
6:58 PM
Clock in
Face ID and you're on shift. Eight residents, three meds due at seven, one open task, and a handoff brief from day shift.
7:00 PM
Evening med pass
The due queue counts down as you work. Initials and a timestamp on every dose. A refusal flags the house manager the moment it happens.
8:12 PM
Dictate the note
Say what happened out loud. Porchlight structures it into a note, links the right care-plan objectives, and waits for your signature.
8:13 PM
The nudge
Porchlight asks before you forget. The incident report arrives pre-filled and Article 9 aware, with every required notification listed.
From your note, 8:13 PM
You mentioned a fall. Start an incident report?
11:47 PM
Your phone dies mid-note
The draft is exactly where you left it when you're back. A dead battery, a crash, or an expired session never eats a note again.
6:55 AM
Handoff, written
The day-shift brief writes itself from the night's notes. You read it, sign it, and go home.
Handoff brief · Wed 6:55 AM
Quiet night after nine. Marcus had a restless stretch around 2am, asleep by three. Two PRNs logged, both with outcomes. Day shift: watch his energy at breakfast.
On the web, back at the desk
The office sees it live.
Form Studio
Paste a state requirement and get a working form. Refine it by drag and drop, publish, and it’s live on every phone in the building. No more workarounds built in Microsoft Forms.
“Providers shall document each incident involving a resident, including the individuals present and all notifications made…”
Published. Live on 12 devices across 2 facilities.
Compliance pulse
Missing notes, MAR exceptions, and expiring scripts surface tonight, not at audit time.
Quarterly summaries, cited
A resident and a date range in, a drafted summary out. Every claim links to the note it came from, and a human signs before anything ships.
“Evenings got calmer once the 9pm routine moved earlier…”
Everyone else’s AI reads your paperwork. Ours does it with you.
Cited
Every claim an AI makes links back to the note it came from.
Signed
Nothing enters the record without human review and a signature.
Audited
Every model call is tagged, logged, and reviewable, like any other access.
Never required
If the model is down, staff document manually. The workflow never blocks on AI.
No floating chatbot. Five moments inside the work itself:
Built to survive an audit.
Append-only records
Clinical entries are never edited in place. Amendments chain onto the original, and every version stays visible.
Deny by default
A DSP sees what a DSP needs, nothing more. Roles are enforced in the backend, not hidden in the interface.
Break-glass access
Emergency access requires a typed reason, rings loud in the audit trail, and queues an admin review automatically.
Nothing sensitive in a push
A notification says a med is overdue at Saguaro House. It never says who.
Exports that carry their history
Every PDF leaves watermarked and audit-stamped: who exported it, and when.
An audit trail you can answer with
Who viewed this chart? Two clicks. Every read and write, by person, action, and field.
Porchlight ships HIPAA-ready architecture, and BAAs are signed before any real resident data moves. You will never hear us say HIPAA certified: no such certification exists.
Start with one house.
A pilot is one facility, four to six weeks, on real shifts with your staff. Roll out to the rest only when it earns it.